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An appointment can be conveniently scheduled by calling our reception on +91-22-32710211/ 26420053 or 26431668 between 09:00 AM to 08:00 PM. The approximate waiting period under usual circumstances to book an appointment is between 2-3 days and we request you to plan your appointment accordingly. We usually do not encourage walk in appointments, in order to efficiently plan our schedules and optimize your visit to our clinic.
In case of emergencies, one could walk into clinic at any time during our working hours and book an emergency appointment or call in and discuss the same with our reception.
On confirmation of your appointment, a text message will be delivered to your registered cellphone number and a reminder telephonic call and/ or text message will follow up within 24 hours of your appointment time. Please be present at the hospital about 10 minutes prior to your appointment time. Your examination may take between 30 to 120 minutes as your pupils may need to be dilated during the examination and other specialized examinations may be asked for, if found necessary. Please schedule your day accordingly and avoid driving yourself to your appointment as it may be difficult to drive back (and it is not recommended) from the hospital after your pupils have been dilated.
In case your need to cancel or reschedule your appointment, please inform our reception at least 4-6 hours prior to your appointment. This courtesy will allow us to accommodate others waiting for their appointments.
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You can schedule one of the following types of appointment at our hospital.
- • Medical Consultation: This is a complete eye examination by the Optometrist and Ophthalmologist, including a Refractive and Orthoptics Examination, an anterior segment and retinal evaluation for common diseases like Cataract, Glaucoma and Macular Degeneration. Your pupils may be dilated during this examination. Further exams may be advised based on your medical findings. This type of examination is recommended at least once a year after the age of 40 years.
- • Optometry Consultation: This type of appointment is recommended for people who want to assess their refraction for a prescription or change of spectacles or contact lenses. The refraction (determination and prescription of the eye number) is done by our qualified Doctors of Optometry and your eye pressure is recorded. If found necessary, you will be referred to one of the specialized department for further examination
- • Review (Follow Up) Consultation: If you have been seen earlier at our hospital and have a record here, you could schedule a review consultation. This could either be an optometry or medical consultation based on your requirements. This type of appointment is recommended once a year after the age of 40 years.
- • Emergency Consultation: This appointment may be scheduled on a walk in basis or after discussing the same with our reception. This is recommended for anyone with acute eye problems causing perceived threat to vision or acute states of discomfort involving the eye like sudden loss of vision, acute pain or eye injuries.
- • Specialty Consultation: Appointments may be directly scheduled for specialty clinics like the Retina and Vitreous, Cornea and Transplant, Oculoplastic and Aesthetic Ophthalmology departments. These appointments are recommended for patients seeking advise for specific conditions of the eye.
- • Ophthalmic Investigations: Appointments may be placed for specialized diagnostic tests and investigations related to the eye like Perimetry, Optical Coherence Tomography, Retinal Angiography, Ophthalmic Laser procedures and Gonioscopy. Please mention the specifics of the investigations requested at the time of confirming your appointment.
- • Surgical Appointments: The appointment are scheduled in advance by our staff based on the recommendation of our doctors after consultation and discussion with the patient and his/ her relative.
Do clearly mention the nature of your visit at the time of booking your appointment to optimize your visit at CEDS. If you are not sure of the type of appointment you need, please discuss the nature of your problem with our staff and they will help you choose your appointment.
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You can schedule one of the following types of appointment at our hospital.
- • Be aware of any pre-appointment restrictions. At the time you make the appointment, be sure to ask if there's anything you need to do in advance.
- • Write down any symptoms you're experiencing. Include even those that may seem unrelated to the reason for which you scheduled the appointment.
- • Write down key personal information. Include any major stresses or recent life changes.
- • Make a list of all your medications. Also include any vitamins or supplements you're taking.
- • Take along a family member or friend. Sometimes it can be difficult to take in all the information provided during an appointment. Someone who accompanies you may remember something you missed or forgot. It is a good idea to have another person drive you back in case your pupils are dilated during the examination.
- • Write down all your questions. Please carry all your previous records and related medical files including any older spectacle and/or contact lens prescriptions and medications. Please discuss your allergies with any with our staff. It is very important to record your allergic history accurately.
Your time with your doctor is limited, so preparing a list of questions will help you make the most of your time together. List your questions from most important to least important in case time runs out.
For example, some basic questions to ask your doctor include:
- • What is likely causing my symptoms or condition?
- • What are other possible causes for my symptoms or condition?
- • What kinds of tests do I need?
- • Is my vision loss likely temporary or ongoing?
- • What is the best course of action?
- • What are the alternatives to the first approach that you're suggesting?
- • I have some other health conditions. How can I best manage them together?
- • Are there any restrictions I need to follow?
- • Should I see another specialist?
- • Are there any brochures or other printed material I can take with me? What websites do you recommend?
- • What will determine whether I should plan for a follow-up visit?
- • If I need surgery, how long will recovery take?
- • Will I be able to travel after surgery? Will it be safe to travel by plane?
In addition to the questions that you've prepared to ask your doctor, don't hesitate to ask additional questions during your appointment.
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Once you arrive at the hospital, please present yourself at the reception.
- • Registration: If you are a new visitor to CEDS Eye Hospital, you will be registered and certain details like your age and birth date, contact address, telephone numbers and email address will be recorded. This allows us to correctly identify your records and contact you in case we need to correspond with your regarding your future appointments or send you relevant medical details.
- • Optometry Consultation: You will then be directed to our Optometry department where a detailed history of your presenting complaints will be recorded. Please discuss your known allergies in detail with our Doctors of Optometry.
A refractive examination will be done and a spectacle/ contact lens prescription will be issued, wherever necessary. Your eye pressure will be recorded and the optometrist will determine whether you require your pupils to be dilated. If required, certain drops will be placed in your eyes at regular intervals and you will be asked to wait in the reception area.
It takes approximately 20 to 40 minutes for the pupil to dilate completely for thorough medical examination. We request you to be patient during this time as it is essential to complete this stage of the appointment for your complete medical examination. - • Medical Examination: Once your pupils have been dilated, you will be directed to one of our Ophthalmology consultants, based on your appointment for medical examination. Your doctor will examine the eye using different instrument and techniques. After completion of your exam, your doctor will discuss the findings of your examination with you and suggest further management and review. If found necessary, your will be recommended further investigations and/ or consultation with other Ophthalmology Consultants (Specialty Clinics). Consultation with allied specialists like Neurologists, ENT Specialists or others may be recommended based on your findings.
The time period for this entire process may take between 30 -120 minutes depending on the intricacies of your examination and it is recommended that you prepare yourself accordingly for your appointment.
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The pupil is a small window in your eye which regulates and controls the light entering into the eye. Under normal circumstances, the pupil is about 3 mm. in size and this opening is not enough to examine the interior of the eye in thorough detail.
Dilation of the pupil is a process during which the pupil is opened to about 7 to 10 mm. using special eye drop medications to allow detailed and complete examination of the inside of the eye. After dilation of the pupil, the eye can be examined for the presence of a Cataract and for other diseases affecting the retina, vitreous and Optic Nerve.
After dilation of the pupil, it is normal to experience slightly blurred vision for a few hours, especially for near work. You may also experience a certain amount of glare and related photic symptoms for a few hours. It is therefore recommended that you do not drive back after this examination and preferable do not schedule any other appointments or work involving reading or other near work. The effect of dilation (blurred vison, increased glare, etc.) usually lasts for a few hours, however in rare cases, may persist for over 24 hours. Please inform your doctor in the rare event of these symptoms persisting beyond 24 hours.
To achieve this dilation, certain eye drops are placed in both eyes every 5 to 10 minutes over a period of half hour. It takes approximately between 20 to 40 minutes to achieve dilation of the pupil required for complete medical examination.
In very rare cases, a few patients have been found to be allergic or sensitive to the drug used for dilation and may experience mild to moderate redness, swelling, watering, irritation and intolerance to light, in one or both the eyes which may persist for a few days. Please discuss any known allergies or sensitivity to dilating drops, if known, with your doctor prior to dilation. In case you report any known allergies or sensitivity to these eye drops, please report the same to your doctor and have this allergy documented in your records for future reference.
It is important to note that dilation of the pupil is a standard ophthalmic procedure and practice followed world wide and is very safe. It is even done in infants, babies and very young children. Side effects, if any, are very rare, self limiting and usually recover without any sequel or complications.
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Your doctor is likely to ask you a number of questions. Being ready to answer them may allow more time to cover points you want to address.
Your doctor may ask you the following questions: